Frequently Asked Questions
We’ve answered our most common questions below — from extensions and maintenance to bookings and aftercare.
If you can’t find what you’re looking for, our team is always here to help.
extensions
How long do Mane Baby extensions last?
With proper care and maintenance every six weeks, your Mane Baby extensions can last 9–12 months. The longevity depends on how well you follow your aftercare routine and how often you heat style.
Will extensions damage my natural hair?
No. Our installation method is completely damage-free when maintained correctly. We use no glue, no braids and no resin — just a discreet track method that allows your natural hair to grow freely.
Do I need a consultation first?
Yes. All extension services begin with a consultation so we can colour match, assess your natural hair and customise the perfect length and placement for you.
How often do I need maintenance?
Maintenance appointments are required every 6 weeks. This ensures your natural hair stays healthy and the wefts remain secure and discreet.
Can I tie my hair up with extensions?
Yes — and comfortably. Our hybrid flat wefts are ultra thin (under 7mm at the top), making them seamless and easy to wear in ponytails, buns and upstyles.
Do I need a consultation first?
Yes. All extension services begin with a consultation so we can colour match, assess your natural hair and customise the perfect length, placement and cost for you.
COLOUR & SERVICES
How should I prepare for my colour appointment?
Arrive with clean, dry hair (no excessive product build-up). If you’re having extensions installed, we’ll advise you on timing between colour and fitting.
How do I know which colour service to book?
If you’re unsure, we recommend booking a consultation or selecting a longer appointment option. Our team will assess your current colour, goals and hair history to ensure the correct service is allocated.
Do you work with fine or thinning hair?
Absolutely. We specialise in fine hair and create colour and extension plans that enhance density while protecting the health of your natural hair.
How much do your hair extension services cost?
Pricing start from $800 for a 1/2 head of our shortest length in extensions installed. Price varies depending on your hair length, density and the service required. For exact pricing we recommend booking an in salon consult so we can give you an exact quotation. If you are unable to make it into the salon give us a call and a friendly member of our team will be able to assist you with a rough quote over the phone.
Do you offer payment plans or Afterpay?
Yes — we offer Afterpay in salon for eligible services, including extensions. This allows you to invest in your hair while spreading the cost over time.
BOOKINGS & POLICIES
Do you require a deposit?
Yes. Certain services — particularly extensions and longer colour appointments — require a deposit to secure your booking. This will be outlined during the booking process.
Hustle and Co reserves the right to cancel your appointment if this is not paid 48 hours before your appointment
How do I book an appointment?
Appointments can be booked online 24/7 via our Fresha booking system using the Book Now button on our website.
If you prefer to speak with someone directly, you’re welcome to call the salon during business hours and our team will happily assist you with selecting the right service and securing your booking.
What is your cancellation policy
We kindly require a minimum of 24 hours’ notice to reschedule or cancel your appointment. Cancellations made within 24 hours of your appointment time will incur a 50% service fee due to non-attendance.
All appointments receive a confirmation text 48 hours prior to the scheduled service. Hustle & Co reserves the right to cancel any appointment that remains unconfirmed.
For more information, see our terms of service.
What happens if I am running late?
If you’re running late, please contact the salon as soon as possible. We will always do our best to accommodate you, however late arrivals may result in a shortened service or rescheduling if necessary.
Can I combine colour and extensions in one appointment?
Absolutely. Many of our clients have colour and extensions completed in the same visit. We’ll allocate sufficient time to ensure everything is blended seamlessly.
